ASORA runs your customer operations end to end — every lead captured, every follow-up made, every compliance deadline tracked, every order closed. And every single action an agent takes is permissioned before it happens and written to a record your auditor can verify.
In production today · Bilingual EN / 中文 · Deployable inside your jurisdiction
None of this is a people problem. Your team is trying. The information simply has nowhere to live, and nothing is watching the clock.
“It's 9 AM and I'm already asking three people what happened yesterday.”
Two hours a day collecting status instead of deciding anything.
“Our client relationships live in one person's phone.”
They resign, and years of context walks out with them.
“That enquiry went cold because nobody owned it.”
Work you already paid to win, lost to silence.
“The renewal lapsed. Nobody was watching that date.”
A licence, a filing, a certification. The deadline came from outside, and so did the penalty.
“We passed the audit, but I couldn't show how that decision was made.”
An outcome you can't reconstruct is an outcome you can't defend.
“Everyone says use AI agents. If one gets it wrong, I answer for it.”
You're told to automate and told to stay accountable. Nobody explains how to do both.
Software has been able to do this work for a while. What stopped you signing it off is that nobody could tell you what it did, on what basis, and who was responsible. That is the problem we built for.
A chatbot answers you. An agent plans and acts. The difference that matters to a regulated business is what happens either side of the acting.
A lead, a case, an inbound message, an approaching deadline.
The agent plans multi-step work against your governed definitions — not raw guesses at your database.
Permissions, policy and risk tier are tested before anything happens. Not after.
It executes inside the governed core — or it stops and waits for a person.
Inputs, the policy applied, the reasoning, model version, approver, timestamp, outcome. Hash-chained and signed.
An action log tells you what happened. A reasoning log is what lets you defend it.
Autonomy is a permission enforced by the core, not an instruction in a prompt. You set the tier per action, per role, per client.
High-volume, reversible, unglamorous work. The agent acts and logs it.
The agent acts, the owner is notified immediately, and the action can be undone.
The agent does the work and then stops. A named human approves before anything leaves the building.
Every AI vendor will show you their agent succeeding. Here is ours being stopped by your own policy — because that is the behaviour you actually need to see before you let software act for your clients.
Anyone can show an agent completing a task. The question your compliance officer will ask is what happens when it shouldn't complete one.
The refusal above isn't a model politely declining. The policy is compiled into the core, so the action is not available to the agent in the first place. It cannot be talked around, and the attempt is logged like everything else.
That is the difference between an assistant you hope behaves and a system you can sign off.
Everything below runs on the same governed core, so a permission you set once holds everywhere — for a person, an integration, a report, or an agent.
Cards, spreadsheets, web forms and connected mailboxes come in, get structured and de-duplicated, and get an owner. Automatically.
An owner, a next action, a due date. Overdue items escalate on their own instead of waiting to be noticed.
Licences, filings, renewals and certifications, with tiered reminders and escalation before the date, not after.
Calls, emails, decisions and documents captured as a by-product of the work, linked to the client and the case. Not a wiki nobody updates.
Export the full trail for one client, one obligation or one period — in the shape an auditor expects.
Strip away the vocabulary and every business we serve has the same six things: a party, a case, interactions, obligations, decisions, evidence. A hotel calls it a booking, a clinic calls it an episode of care. So your industry's deadlines, approval limits and evidence formats load as a pack on top of the same core — which is why a new sector takes weeks, not a rewrite.
Licence renewals, UBO, economic substance, registered-agent duties.
Filing calendars, VAT and CT deadlines, a defensible trail per treatment.
Declarations, classifications, screening, five-year retention.
Referrals, eligibility, consent and records — the administrative perimeter, not clinical.
Permits, statutory inspections, certifications, sign-offs that survive a dispute.
Guest registration, monthly levies, permits, food-safety certification.
Engagements, milestones, SLAs, scope and change control.
If your work has deadlines you can be fined for missing, it fits. Tell us the obligation and we'll show you the pack.
Your data sits in its own schema or its own database, with its own encryption key. Never pooled into a shared table with everyone else's.
In-country deployment where the law requires it. For UAE health data, that isn't a preference — it's Federal Law 2/2019, and it rules out most international SaaS.
Row and field level, enforced by the data layer rather than trusted to application code. The AI reads through the same door as everyone else.
Bring your own encryption key and hold it in your own environment. We get scoped permission to use it and never own it.
We are not SOC 2 or ISO 27001 certified today. Those are audit programmes that take months, and we will announce them when an auditor signs, not before. The architecture is built to pass them; the certificate isn't ours to claim until it is.
You won't find a percentage on this page that we can't source. Plenty of vendors will quote you a 40% saving. Ask them where it came from.
Not a platform migration. Pick the deadline that would hurt most if it slipped, and we'll run it in ASORA — agents doing the chasing, you holding the approvals, every step on the record. If it doesn't earn its place, you've lost a few weeks and learned what your exposure looks like.